Careers at Gorse Hill

Gorse Hill is a spectacular countryside Mansion House Hotel situated in the green heart of Surrey just outside of Woking. Our property provides superior hotel accommodation and event/function space that's perfect for short breaks and holidays, meetings and conferences, wedding and events or for anything else in between.

Explore our range of exciting jobs available. A passion for excellence, a can do attitude and a willingness to learn is essential. This is a fantastic opportunity for enthusiastic people be part of a growing brand of unique properties.

To enquire about vacancies please contact our Human Resources Manager ensuring you attach your CV via email to Nikki Braidwood: HR@active-hospitality.com

Receptionist at Gorse Hill in Woking

Receptionist | Full Time

Pay Up To £26,800 Per Annum | Work Location: On Site | Expected Hours: 45 HPW (Includes Weekends, Bank Holidays & Shift Work)

This is an opportunity to work in an elegant mansion set in the beautiful countryside of Surrey surrounded by woodland and formal gardens, yet only minutes from the centre of Woking.

Having undergone significant refurbishment, it now offers a dedicated 10,000sq ft ballroom, conference, meetings and wedding venue, 67 bedrooms, serviced offices and guest gym, making this one of the prime venue choices in the Surrey region.

We are looking for a Receptionist to join our team in Woking! Previous reception experience is essential and knowledge of the Opera system would be a bonus.

Duties:
•    You will be working within our strong team providing important customer interaction for all parts of the hotel – via telephone, email and face-to-face.
•    Greeting people, fully checking-in and checking-out guests, taking hotel payments, assisting the reservations department with bookings, and ensuring the best guest experience from the first point of contact.
•    Striving for excellence, you will ensure that every guest has a memorable experience from start to finish.
•    You will ensure first class presentation, exceptional communication skills, attention to detail and have a friendly personality
•    Continuously working to develop your skills through our outstanding training and development schemes to further your career
•    Maintain a positive, can-do attitude, even during extremely busy periods

Additional pay:
•    Tips

Benefits:
•    Company pension
•    Discounted or free food
•    Employee discount
•    Free parking
•    On-site gym
•    On-site parking

Schedule:
•    Monday to Friday
•    Weekend availability

Experience:
•    Reception: 1 year (required)

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Pork dish from the dinner menu at Gorse Hill in Surrey

Food & Beverage Supervisor | Full Time

Pay Up To £28,000 Per Annum | Work Location: On Site | Expected Hours: 45 HPW (Includes Weekends)

As Food & Beverage Supervisor, you will be part of a Team of Food & Beverage service professionals to ensure guest expectations are exceeded, as a result of a seamless service delivery.

You will be required to be flexible around all Food & Beverage areas including restaurant, bar, room service, al fresco dining and lounge and afternoon tea offering.

As Food & Beverage Supervisor, you will also be required to support on weddings and special events. Whilst experience within a high end restaurant/bar/venue is desirable, a passion for excellence, a can do attitude and a willingness to learn is essential.

  • Experience within a Food & Beverage environment with strong food and drink knowledge
  • Confidence to manage a team
  • Customer service and excellent communication skills
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Chef De Partie at Gorse Hill in the Kitchen

Junior Chef De Partie | Full Time

Pay Up To £27,000 Per Annum | Work Location: On Site | Expected Hours: 45 HPW

As a Junior Chef de Partie, you will support the Head Chef and Sous Chef in the daily operation of our two kitchens. This position would suit an ambitious chef with a love for using fresh, seasonal and local ingredients.

This is a fantastic opportunity to be part of a growing brand of unique properties.

Benefits
•    Discounted or free food
•    Gym membership
•    On-site parking
•    Referral programme
•    Pension
•    Employee Discount Programme
 

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Bar Staff | zero hours/casual

Pay Up To £11.44 per hour | Work Location: On Site | Expected Hours: 10–40 HPW (10 Hour Shift, 8 Hour Shift & Weekend Availability)

We are looking for Bar staff working on a flexible basis for the Christmas season. As a member of the bar team you will be part of a Team of Food & Beverage service professionals supporting tables service at dinner and assisting on the bar during special events and functions.

Whilst experience within a quality Food & Beverage outlets is desirable, a passion for excellence, a can do attitude and a willingness to learn is essential. Various hours available. Must have weekend availability.

Additional pay:
•    Tips

Benefits:
•    Employee discount
•    Free parking
•    On-site gym
•    On-site parking
•    Referral programme

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Conference wedding executive at Gorse Hill in Surrey

Operations Manager | Full Time

Pay Up To £38,000 Per Annum | Work Location: On Site | Expected Hours: 45 HPW (Includes Shift Work, Late Nights, Weekends & Bank Holidays)

We are looking for a highly motivated Operations Manager to join our management team on site. This is an exciting role for a hands on manager to join a team in a successful property.

This role will report in to the General Manager and requires a candidate who wants to lead a team from the front and develop relationships with both guests and their team.

A successful candidate will have a background in delivering successful events and functions and ensuring a high standard of service in their previous roles.

This role deputises for the General Manager and will require the ability to work shift work inclusive of weekends and late nights.

Primary Responsibilities
•    Oversee day to day operations of the hotel, inclusive of Front Office, Food and Beverage, Conference and Banqueting and Kitchens.
•    Maintain cost controls across the operational departments of the property in line with company ratios and targets.
•    Work with the maintenance and estates team to maintain a high level of health and safety compliance in the hotel.
•    Continue to maintain brand standards across the site to ensure guest satisfaction.
•    Handle day to day issues and complaints with discretion and professionalism.
•    Provide hands on support to all departments where necessary.

Requirements
•    Previous management experience in hotels to a minimum of Head of Department level in an operational department.
•    High level leadership skills with the ability to develop and train staff.
•    Proven experience delivering and running weddings and exclusive high end events of 100+ covers.
•    Knowledge of Opera and Micros systems is desired however not essential.

Additional pay:
•    Tips

Benefits:
•    Company pension
•    Discounted or free food
•    Employee discount
•    Free parking
•    Gym membership
•    On-site gym
•    On-site parking
•    Referral programme

Schedule:
•    10 hour shift
•    12 hour shift
•    Day shift
•    Monday to Friday
•    Night shift
•    Weekend availability

Ability to commute/relocate:
•    Woking: reliably commute or plan to relocate before starting work (required)

Experience:
•    Hospitality: 1 year (required)
•    Management: 2 years (required)

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